Privacy Policy

Introduction

77acp operates as a trusted online gaming destination for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy outlines the types of data we collect, the purposes for which it is used, and the measures we take to safeguard it.

By using the 77acp platform — including its website, games, promotions, and customer support services — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our services immediately. We may update this policy periodically, and continued use of our platform constitutes acceptance of any revised version.

Information We Collect

When you register, play, or interact with 77acp, we may collect the following categories of personal information:

• Identity data: full name, date of birth, nationality, and a copy of government-issued identification for age and identity verification purposes.
• Contact data: email address, phone number, and residential address including city and district (e.g. Dhaka, Chittagong, Sylhet).
• Financial data: transaction records, deposit and withdrawal history, payment method details (such as bKash, Nagad, Rocket, Upay, or bank account information for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank), and gaming account balances.
• Technical data: IP address, device type, browser type and version, operating system, session duration, pages visited, and referring URLs.
• Behavioral data: game preferences, wagering history, bet frequency, win/loss records, bonus usage, and interactions with promotional campaigns.

We collect this information directly from you during registration, through automatic technical tracking, and where applicable through third-party identity verification or payment processing partners operating within Bangladesh.

How We Use Your Information

77acp processes your personal data for specific, legitimate purposes. We do not sell your information to third parties for marketing. The primary uses of your data are:

• Account management: to create and maintain your 77acp player account, verify your identity and age (players must be 21 years or older), and process deposits and withdrawals via bKash, Nagad, Rocket, and bank channels.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, Deuces Wild, fishing games, and other gaming products on the 77acp platform.
• Customer support: to respond to your inquiries, resolve disputes, process complaints, and provide assistance via our support channels.
• Promotions and communications: to send you bonus offers, promotional updates, and relevant gaming content — but only where you have opted in to receive marketing communications.
• Security and fraud prevention: to detect, investigate and prevent fraudulent transactions, money laundering, unauthorized account access, and other unlawful activities.
• Platform improvement: to analyze usage patterns, conduct internal analytics, test new features, and improve the overall quality, speed, and usability of the 77acp gaming platform.

Sharing of Your Information

77acp does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. However, we may share your information in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our platform, processing payments (bKash, Nagad, Rocket, Visa, Mastercard), conducting KYC verification, and delivering customer support — each bound by strict confidentiality obligations.
• Game providers: game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymized or session-based data necessary to deliver their gaming content within the 77acp platform.
• Legal and regulatory obligations: where required by applicable law, court order, or a legitimate regulatory or law enforcement request, we may be compelled to disclose certain personal information.

In all cases where we share data, we apply contractual safeguards, data minimization principles, and ensure that the receiving party uses your information solely for the permitted purpose.

Cookies and Tracking Technologies

77acp uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognize returning users, maintain session states, remember your preferences, and collect analytical data about how the site is used.

We use the following types of cookies: strictly necessary cookies (required for the platform to function), functional cookies (remembering your language and settings), analytical cookies (understanding usage patterns to improve service), and performance cookies (monitoring speed and stability). Most modern browsers allow you to control or disable cookies through your settings. Please note that disabling essential cookies may prevent certain features of the 77acp platform from working correctly.

Data Security

We take the security of your personal information seriously. 77acp employs industry-standard SSL encryption across all data transmissions between your device and our servers. Your account credentials are stored using strong hashing algorithms, and our infrastructure is protected by multi-layered security protocols including firewalls, intrusion detection systems, and regular vulnerability assessments.

Despite these measures, no online system can guarantee absolute security. We encourage all players to choose strong, unique passwords, avoid sharing account credentials, and contact our support team immediately at [email protected] if they suspect any unauthorized access to their account.

Data Retention

77acp retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by our operational, legal, and compliance obligations. Financial transaction records and KYC documentation may be retained for a minimum of five years to satisfy anti-money laundering requirements and internal audit processes. When personal data is no longer required, it is securely deleted or anonymized so that it can no longer be associated with any individual user.

Your Rights

As a registered 77acp player, you have the following rights with respect to your personal information:

• Right of access: you may request a copy of the personal data we hold about you.
• Right of rectification: you may request that inaccurate or incomplete information be corrected without undue delay.
• Right of erasure: in certain circumstances, you may request that we delete your personal data — subject to legal retention requirements.
• Right to restrict processing: you may ask us to limit how we use your data while a concern or dispute is being resolved.
• Right to withdraw consent: where our processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time by contacting us.

To exercise any of these rights, please contact our Data Privacy team at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days of receipt.

Third-Party Services

The 77acp platform integrates with third-party game providers, payment processors, and analytics services to deliver a complete gaming experience. These integrations mean that certain technical data (such as session IDs or device fingerprints) may be exchanged with our partners when you use their services within our platform.

We are not responsible for the privacy practices of third-party services once data has been transmitted to them in accordance with this policy. We recommend reviewing the privacy policies of key service providers — including payment partners like bKash and Nagad — when using their respective services.

Age Restriction and Player Protection

77acp is strictly an adult-only gaming platform. Players must be 21 years or older to register and participate in any gaming activity. We do not knowingly collect personal data from individuals under the age of 21. Age and identity verification is a mandatory step in our registration process, and we reserve the right to suspend or permanently close any account found to belong to an underage user.

If you believe that a minor has registered on our platform or that your personal data has been collected without your knowledge or consent, please contact us immediately at [email protected] and we will take prompt corrective action.

Changes to This Privacy Policy

77acp reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, services, technology, or applicable legal requirements. When we make material changes, we will post the revised policy on this page and update the effective date shown below.

We encourage you to revisit this page periodically to stay informed about how 77acp protects your privacy. Your continued use of the platform following any policy update constitutes your acceptance of the revised terms. If a change significantly affects your rights, we will make reasonable efforts to notify you directly via the contact details registered to your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77acp handles your personal data, our dedicated support team is here to help. We are committed to addressing your privacy-related inquiries promptly and transparently.

You may reach our Data Privacy team by email at [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible. We aim to respond to all privacy-related correspondence within 30 days of receipt, in accordance with fair information handling practices.